![]() If you've already signed up for Informed Delivery and completed the identity verification process, you will not be required to complete this step again. During enrollment, you can verify your identity online in one seamless process. If eligible, you will have the opportunity to create or sign in to your account and sign up for the free USPS Informed Delivery® feature. Identity Verification through Informed Delivery Once your identity has been verified successfully, you won't have to complete this step again for your current address.įor more details, visit USPS Hold Mail FAQs.Go to USPS Hold Mail and follow the steps to verify your identity.Here's how to submit your next USPS Hold Mail request: To provide you with greater security, the USPS Hold Mail process requires you to create or sign in to your account and verify your identity before you submit an online request to hold your mail. Whether it is by the person at the desk, or (rarely use this) by the self-checkout kiosk.USPS Hold Mail Customer Verification Improved Online Security I have receipts where I have had every item scanned at the post office. If you are not getting your items scanned at the post office consider doing so. I have a 7-day processing time, so most are shipped during that period. Very few have shipped same-day as they were ordered, but most ship within a day or two of being ordered. I stated above that all of my items have shipped before the shipping due date. I ship everything via USPS, unless it is international, in which cause UPS is usually the cheapest option.Īre you shipping prior to your processing time frame or after? It saves my customers money and allows me to find the lowest price for USPS/UPS/etc. No, I have a deal through Pirateship that gives a flat-rate shipping amount for less than what Etsy offers. I did reply to the email (reply above this line) and to the initial help ticket on /help. I tried contacting Etsy support, but they gave me an automated "It looks like you're asking about money in reserve" response, and not an answer concerning fixing the tracking at - Thanks, I had no intention of opening up another ticket I figured I'd get more of the same automated response. How can I get Etsy to update the tracking information? For some reason, they are all stuck in pre-transit on Etsy, despite USPS showing as being delivered!Īlso because of this, my Star Seller rating is showing at a 57% ship rate, despite EVERY package shipping 2-3 days before the required shipping date (if not sooner!). If I click on any of the tracking numbers I gave Etsy for those orders on their order page (to make sure that I gave a correct number and didn't typo), it takes me to the USPS tracking website where it says it was delivered.Īll in all, Etsy is claiming I don't have tracking on 33 (!!!) orders, despite EVERY order having a VALID tracking number submitted. Three packages that I shipped Oct 1st and 12 packages shipped on Oct 3rd are all showing as pre-transit. I could understand the two that I shipped today (Monday) as being in reserve- maybe even the two that I shipped last Friday. They've all shipped before their shipping date (I gave myself a 7-day lead time in case orders started piling up), and the vast majority of them were shipped the day after they were ordered and have already been delivered.īut for some reason, over 20 of my orders are showing as "in reserve". ALL of which I have supplied a valid USPS or UPS (for international) tracking number. I've had around 80 orders in the past couple weeks.
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